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EPM General Error - Index was out of range

Symptom

The following EPM - General Error appears when you try to log into the EPM Add-In:

Index was out of range.  Must be non-negative and less than the size of the collection.
Parameter name: startindex

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Environment

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver
SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver
SAP Business Planning and Consolidation 10.0, version for Microsoft
SAP Business Planning and Consolidation 10.1, version for Microsoft

Reproducing the Issue

Logon to the EPM Add-In

Cause

The metadata cache is corrupted or no longer valid

Resolution

Click on "Clear Metadata Cache" button located in the EPM Add-In Ribbon ">> More" sub-menu.

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Logon to your EPM Add-In connection again

 
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