Start a new topic

EPM Add-In: Cannot launch EPM Add-in directly while using Firefox

Symptom: 


 

You cannot launch EPM add-in directly using Firefox 64bit if you have installed Excel 32bit and EPM add-in 32bit.

There is a popup "Opening EPM Add-in for Microsoft Office Excel.sapaox".



image



Reproducing the Issue:

Logon BPC Web using Firefox 64bit.Click "EPM Add-in for Microsoft Office Excel".You cannot launch EPM add-in. Instead, there is a popup shown.


Cause:

Firefox 64bit is not consistent with EPM add-in 32bit.


Resolution:

If you have installed EPM add-in 32bit, please use Firefox 32bit.

Login or Signup to post a comment