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EPM General Error: Error in RefreshSheet - EPM Add-in

Symptom

When refreshing report containing protected cells, the following error message is received:

"EPM - General error: Error in RefreshSheet"

Environment

SAP Business Planning and Consolidation 10 SP08 version for the Microsoft platform

EPM Add-in 10.0 SP13.

Reproducing the Issue

From the Excel Review tab, select Protect Sheet and select all the restrictions from the list
Select range within a report
Right click Format Cells and select Protect and Lock
Refresh the report
The following error message is received "EPM - General error: Error in RefreshSheet".

Resolution

Reinstalling the EPM Add-in resolved the issue.

 
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