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Web Portal: Error: "Parent could not be determined from master data of dimension"

Symptom:


 

You have configured your work status owner dimension, e.g. Entity, with OWNER property and completed the steps to define work status.  However when you try to change the work status you immediately get a popup error showing “Parent could not be determined from master data of dimension”.


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Cause:

The root cause for this can be that you have added more hierarchies in your work status owner dimension after you completed configuring your work status. When you have more than one hierarchy in work status owner dimension you need to specify which hierarchy defines Owner/Manager information.  


Resolution:


 Update the hierarchy information through BPC web client for work status configuration and re-save it.


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